FACILITATION - derives from the French word “facile” meaning easy.

Social media is like a pet. For your pet to survive and prosper you must feed it regularly with good wholesome food. Well thought out and stimulating food content is important to provide energy and growth

Have you ever thought about why we call them ‘typefaces’?

“Shh! You can’t use that word in business, it’s blasphemy. It’s heresy; you’ll be burnt at the stake; you’ll die of a thousand cuts. No-one should utter it’s unholy name.”

Nothing drives me more insane than lack of data. Continual performance assessment and the starting point for any strategy is research. Research can be made very difficult if there is no data to dissect. The little things consumers say, the amount of people coming through the door, the number of phone calls and outcomes are all important in determining the current state and direction of a business.