Retail is doing it all wrong!

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I’ve been reading about Customer Service being the ‘New Marketing.’ In my opinion, the idea of giving customers a great retail experience isn’t ‘new’ at all. I’m unsure of why …

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Seeing the person first

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” I want people to feel new feelings that they didn’t know they had. The time for boring ethical discussions around disability is over. It’s only through feelings of admiration, …

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A Trip to the Long Drop

I have never been angry about my disability. It exists and my job is to fit into the world of the ambulant. It’s neither difficult nor depressing but using a …

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Watch closely…

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Magicians have always fascinated me. I’m naturally curious and as such I’m always trying to work out exactly how they manage to pull off these amazing tricks and illusions. I’m …

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Total Inclusion

In an attempt to fight back, the Canadian Institute of Diversity and Inclusion has made a dig at Russia’s Vladimir Putin and his country’s stance on gay rights.

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